



Hi
Hi


Hi


Hi
TONY TAYLOR
Technical
Technical
Leader
Leader
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
WHAT CAN I DO FOR YOU
As a Technical Leader, I turn complex business challenges into clear requirements, scalable systems, and predictable delivery.
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
About me
Hi, I'm Tony. A technical Leader focused on delivering clarity, structure, and scalable solutions across cloud and enterprise platforms.
0
0
Years of Experience
0
0
Years of Experience
0
0
Years of Experience
0+
0+
Completed Projects
0+
0+
Completed Projects
0+
0+
Completed Projects
Contact :
Contact :
Contact :
Email :
Email :
Email :
Tony Taylor
Technical
Leader
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
Featured Projects
A selection of complex initiatives spanning enterprise platforms, cloud systems, automation, data, and AI.

Enterprise Platforms & Governance
AI-Driven Requirements Automation & Knowledge Governance
Transforming chaotic meetings into transparent, actionable knowledge with intelligent AI automation.

Enterprise Platforms & Governance
Enterprise Project Management System Build & Governance
A centralized enterprise delivery and governance system built to eliminate fragmented intake, siloed execution, and low visibility across Operations, Engineering, Product, and Customer Success. The solution unified workflows through an Asana system-of-record integrated with Jira, supported by SOPs, traceability, and executive reporting to create predictable, scalable delivery.

Enterprise Platforms & Governance
Salesforce Service Cloud Migration
Migrated a healthcare SaaS support operation to Salesforce Service Cloud using an ITIL-aligned service delivery model. Implemented automated intake, intelligent routing, SLA tracking, and Jira integration to deliver real-time visibility and faster resolution.

Data, Analytics & AI Enablement
VOC Survey Redesign & Data Pipeline Modernization
Redesigned the Voice of Customer (VOC) survey model and rebuilt the backend data pipeline to eliminate neutral-response dilution, improve sentiment clarity, and deliver ML-ready data. The initiative modernized survey scoring, normalized the database schema, and introduced automated ETL to support predictive churn analytics and faster product iteration.
Trusted to Lead Complex Initiatives
Senior leaders trust me to bring clarity, structure, and execution to complex initiatives across technology, operations, and data.
Selected feedback from founders, executives, and senior delivery leaders.
Tony is one of the most reliable and skilled professionals in the industry. His expertise, attention to detail, and ability to solve problems efficiently make him an asset to any team. Tony is dedicated, hardworking, and consistently delivers quality results.

Valerie Sanderlin
Founder & CEO, FocusWorks
Tony is one of the most reliable and skilled professionals in the industry. His expertise, attention to detail, and ability to solve problems efficiently make him an asset to any team. Tony is dedicated, hardworking, and consistently delivers quality results.

Valerie Sanderlin
Founder & CEO, FocusWorks
Tony is a strategic project manager who excels at solving complex problems. He backs bold ideas with data. His blend of visionary thinking and practical execution makes him an asset to any initiative.

Sean Floyd PMP, MBA, MPM
Senior Manager | Government Cloud Transition Projects
Tony is a strategic project manager who excels at solving complex problems. He backs bold ideas with data. His blend of visionary thinking and practical execution makes him an asset to any initiative.

Sean Floyd PMP, MBA, MPM
Senior Manager | Government Cloud Transition Projects
I’ve worked with 50+ happy clients
0%
0%
Stakeholder Satisfaction
Across complex initiatives
2× Measurable Operational Impact Delivered through process, platform, and workflow transformation
0x
0x
Measurable Impact
Tony approaches every project with precision, turning complex challenges into seamless successes. He is innovative, results-driven, and doesn't just manage initiatives, he transforms outcomes.

Danielle McKenzie
Insurance Financial Risk Advisor
Tony approaches every project with precision, turning complex challenges into seamless successes. He is innovative, results-driven, and doesn't just manage initiatives, he transforms outcomes.

Danielle McKenzie
Insurance Financial Risk Advisor
Tony is knowledgeable, resourceful, and very client focused. He has set the model for the way I run my business, and I often seek his perspective. You are in good, trusting hands with Tony.

Lance Macon
Co-Founder, Metro Home
Tony is knowledgeable, resourceful, and very client focused. He has set the model for the way I run my business, and I often seek his perspective. You are in good, trusting hands with Tony.

Lance Macon
Co-Founder, Metro Home
Frequently Asked Questions
Here are answers to some of the most common questions I receive as a Technical Leader. If you don’t see your question here, feel free to reach out. I’m always happy to help.
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
Systems, Platforms & Delivery Insights
Insights from building, integrating, and evolving systems across cloud platforms, enterprise SaaS, automation, and data.


Hi
Hi
Let's work together
Let’s build something impactful together, whether it’s a cloud initiative, a SaaS workflow, or your next major digital transformation.




Hi
Hi


Hi


Hi
TONY TAYLOR
Technical
Technical
Leader
Leader
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
WHAT CAN I DO FOR YOU
As a Technical Leader, I turn complex business challenges into clear requirements, scalable systems, and predictable delivery.
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
About me
Hi, I'm Tony. A technical Leader focused on delivering clarity, structure, and scalable solutions across cloud and enterprise platforms.
0
0
Years of Experience
0
0
Years of Experience
0
0
Years of Experience
0+
0+
Completed Projects
0+
0+
Completed Projects
0+
0+
Completed Projects
Contact :
Contact :
Contact :
Email :
Email :
Email :
Tony Taylor
Technical
Leader
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
Featured Projects
A selection of complex initiatives spanning enterprise platforms, cloud systems, automation, data, and AI.

Enterprise Platforms & Governance
AI-Driven Requirements Automation & Knowledge Governance
Transforming chaotic meetings into transparent, actionable knowledge with intelligent AI automation.

Enterprise Platforms & Governance
Enterprise Project Management System Build & Governance
A centralized enterprise delivery and governance system built to eliminate fragmented intake, siloed execution, and low visibility across Operations, Engineering, Product, and Customer Success. The solution unified workflows through an Asana system-of-record integrated with Jira, supported by SOPs, traceability, and executive reporting to create predictable, scalable delivery.

Enterprise Platforms & Governance
Salesforce Service Cloud Migration
Migrated a healthcare SaaS support operation to Salesforce Service Cloud using an ITIL-aligned service delivery model. Implemented automated intake, intelligent routing, SLA tracking, and Jira integration to deliver real-time visibility and faster resolution.

Data, Analytics & AI Enablement
VOC Survey Redesign & Data Pipeline Modernization
Redesigned the Voice of Customer (VOC) survey model and rebuilt the backend data pipeline to eliminate neutral-response dilution, improve sentiment clarity, and deliver ML-ready data. The initiative modernized survey scoring, normalized the database schema, and introduced automated ETL to support predictive churn analytics and faster product iteration.
Trusted to Lead Complex Initiatives
Senior leaders trust me to bring clarity, structure, and execution to complex initiatives across technology, operations, and data.
Selected feedback from founders, executives, and senior delivery leaders.
Tony is one of the most reliable and skilled professionals in the industry. His expertise, attention to detail, and ability to solve problems efficiently make him an asset to any team. Tony is dedicated, hardworking, and consistently delivers quality results.

Valerie Sanderlin
Founder & CEO, FocusWorks
Tony is one of the most reliable and skilled professionals in the industry. His expertise, attention to detail, and ability to solve problems efficiently make him an asset to any team. Tony is dedicated, hardworking, and consistently delivers quality results.

Valerie Sanderlin
Founder & CEO, FocusWorks
Tony is a strategic project manager who excels at solving complex problems. He backs bold ideas with data. His blend of visionary thinking and practical execution makes him an asset to any initiative.

Sean Floyd PMP, MBA, MPM
Senior Manager | Government Cloud Transition Projects
Tony is a strategic project manager who excels at solving complex problems. He backs bold ideas with data. His blend of visionary thinking and practical execution makes him an asset to any initiative.

Sean Floyd PMP, MBA, MPM
Senior Manager | Government Cloud Transition Projects
I’ve worked with 50+ happy clients
0%
0%
Stakeholder Satisfaction
Across complex initiatives
2× Measurable Operational Impact Delivered through process, platform, and workflow transformation
0x
0x
Measurable Impact
Tony approaches every project with precision, turning complex challenges into seamless successes. He is innovative, results-driven, and doesn't just manage initiatives, he transforms outcomes.

Danielle McKenzie
Insurance Financial Risk Advisor
Tony approaches every project with precision, turning complex challenges into seamless successes. He is innovative, results-driven, and doesn't just manage initiatives, he transforms outcomes.

Danielle McKenzie
Insurance Financial Risk Advisor
Tony is knowledgeable, resourceful, and very client focused. He has set the model for the way I run my business, and I often seek his perspective. You are in good, trusting hands with Tony.

Lance Macon
Co-Founder, Metro Home
Tony is knowledgeable, resourceful, and very client focused. He has set the model for the way I run my business, and I often seek his perspective. You are in good, trusting hands with Tony.

Lance Macon
Co-Founder, Metro Home
Frequently Asked Questions
Here are answers to some of the most common questions I receive as a Technical Leader. If you don’t see your question here, feel free to reach out. I’m always happy to help.
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
Systems, Platforms & Delivery Insights
Insights from building, integrating, and evolving systems across cloud platforms, enterprise SaaS, automation, and data.


Hi
Hi
Let's work together
Let’s build something impactful together, whether it’s a cloud initiative, a SaaS workflow, or your next major digital transformation.




Hi
Hi


Hi


Hi
TONY TAYLOR
Technical
Technical
Leader
Leader
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
WHAT CAN I DO FOR YOU
As a Technical Leader, I turn complex business challenges into clear requirements, scalable systems, and predictable delivery.
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
1. Technical Project Management
Cross-functional coordination (Dev, QA, Product, Data Science, Ops)
SaaS onboarding + enterprise integrations
Roadmap development, prioritization, KPI tracking
Executive-level reporting + stakeholder alignment
2. Product & Systems Thinking
Process mapping + workflow redesign
Requirements gathering + user stories
Analysis + customer journey optimization
Release planning + change management
3. Business Analysis & Delivery Excellence
Root-cause analysis + operational gap identification
Data-driven decision support
Acceptance criteria, UAT planning, QA collaboration
Process automation and optimization
4. Agile / Scrum Leadership
Velocity + burn-down optimization
Scrum ceremonies, backlog management
Agile coaching for cross-functional teams
Hybrid Agile + Waterfall program execution
About me
Hi, I'm Tony. A technical Leader focused on delivering clarity, structure, and scalable solutions across cloud and enterprise platforms.
0
0
Years of Experience
0
0
Years of Experience
0
0
Years of Experience
0+
0+
Completed Projects
0+
0+
Completed Projects
0+
0+
Completed Projects
Contact :
Contact :
Contact :
Email :
Email :
Email :
Tony Taylor
Technical
Leader
I’m a US-based Technical Leader bridging business strategy, systems design, and technical execution across modern cloud and SaaS environments.
Featured Projects
A selection of complex initiatives spanning enterprise platforms, cloud systems, automation, data, and AI.

Enterprise Platforms & Governance
AI-Driven Requirements Automation & Knowledge Governance
Transforming chaotic meetings into transparent, actionable knowledge with intelligent AI automation.

Enterprise Platforms & Governance
Enterprise Project Management System Build & Governance
A centralized enterprise delivery and governance system built to eliminate fragmented intake, siloed execution, and low visibility across Operations, Engineering, Product, and Customer Success. The solution unified workflows through an Asana system-of-record integrated with Jira, supported by SOPs, traceability, and executive reporting to create predictable, scalable delivery.

Enterprise Platforms & Governance
Salesforce Service Cloud Migration
Migrated a healthcare SaaS support operation to Salesforce Service Cloud using an ITIL-aligned service delivery model. Implemented automated intake, intelligent routing, SLA tracking, and Jira integration to deliver real-time visibility and faster resolution.

Data, Analytics & AI Enablement
VOC Survey Redesign & Data Pipeline Modernization
Redesigned the Voice of Customer (VOC) survey model and rebuilt the backend data pipeline to eliminate neutral-response dilution, improve sentiment clarity, and deliver ML-ready data. The initiative modernized survey scoring, normalized the database schema, and introduced automated ETL to support predictive churn analytics and faster product iteration.
Trusted to Lead Complex Initiatives
Senior leaders trust me to bring clarity, structure, and execution to complex initiatives across technology, operations, and data.
Selected feedback from founders, executives, and senior delivery leaders.
Tony is one of the most reliable and skilled professionals in the industry. His expertise, attention to detail, and ability to solve problems efficiently make him an asset to any team. Tony is dedicated, hardworking, and consistently delivers quality results.

Valerie Sanderlin
Founder & CEO, FocusWorks
Tony is one of the most reliable and skilled professionals in the industry. His expertise, attention to detail, and ability to solve problems efficiently make him an asset to any team. Tony is dedicated, hardworking, and consistently delivers quality results.

Valerie Sanderlin
Founder & CEO, FocusWorks
Tony is a strategic project manager who excels at solving complex problems. He backs bold ideas with data. His blend of visionary thinking and practical execution makes him an asset to any initiative.

Sean Floyd PMP, MBA, MPM
Senior Manager | Government Cloud Transition Projects
Tony is a strategic project manager who excels at solving complex problems. He backs bold ideas with data. His blend of visionary thinking and practical execution makes him an asset to any initiative.

Sean Floyd PMP, MBA, MPM
Senior Manager | Government Cloud Transition Projects
I’ve worked with 50+ happy clients
0%
0%
Stakeholder Satisfaction
Across complex initiatives
2× Measurable Operational Impact Delivered through process, platform, and workflow transformation
0x
0x
Measurable Impact
Tony approaches every project with precision, turning complex challenges into seamless successes. He is innovative, results-driven, and doesn't just manage initiatives, he transforms outcomes.

Danielle McKenzie
Insurance Financial Risk Advisor
Tony approaches every project with precision, turning complex challenges into seamless successes. He is innovative, results-driven, and doesn't just manage initiatives, he transforms outcomes.

Danielle McKenzie
Insurance Financial Risk Advisor
Tony is knowledgeable, resourceful, and very client focused. He has set the model for the way I run my business, and I often seek his perspective. You are in good, trusting hands with Tony.

Lance Macon
Co-Founder, Metro Home
Tony is knowledgeable, resourceful, and very client focused. He has set the model for the way I run my business, and I often seek his perspective. You are in good, trusting hands with Tony.

Lance Macon
Co-Founder, Metro Home
Frequently Asked Questions
Here are answers to some of the most common questions I receive as a Technical Leader. If you don’t see your question here, feel free to reach out. I’m always happy to help.
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
1.
What types of projects do you manage?
2.
Do you handle both technical and business requirements?
3.
Do you support Agile, hybrid, or Waterfall environments?
4.
Can you create documentation?
5.
Do you work with enterprise clients?
Systems, Platforms & Delivery Insights
Insights from building, integrating, and evolving systems across cloud platforms, enterprise SaaS, automation, and data.


Hi
Hi
Let's work together
Let’s build something impactful together, whether it’s a cloud initiative, a SaaS workflow, or your next major digital transformation.
